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Ordering & Shipping
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Ordering & Shipping

Get help with orders and shipping.
How do I add/remove an item from my subscription?
Log in to your account and go to your subscription portal. Find the subscription you want to update and you'll see options to add or remove items. Make your changes...
Purchase options cancellation policy
Cancellation PolicySome items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change...
Who's your shipping carrier?
Nature Made uses the United States Postal Service (USPS) to ship most products. For select items and during certain seasons, we may also use Federal Express (FedEx).
Will my gummies or probiotics melt during shipping?
We take extra care when packing gummies and probiotics. Thermal liners and freezer packs help protect them from heat during shipping. If something doesn’t look right when your order arrives,...
Do You Have An Issue With Your naturemade.mom Order?
We’re here to help. If you’re experiencing an issue with your order, please click here to let us know. We typically respond within 1 to 3 business days, excluding holidays.
What is the source of gelatin in your products?
We mainly use porcine (pork) in our softgels, gummies, and capsules, and also offer many pectin based gummies. Gelatin helps hold the product together and if a product contains gelatin,...
How do I become a distributor or purchase at wholesale?
Thank you for your interest in Nature Made®. We only have an affiliate program and are not expanding our distribution network. For more information on our affiliate network, please click...
Can I use more than one promo code?
Only one promo code can be used per order. Not all promo codes are not applicable to subscription orders. Review our promotional Terms for more details.
How long will shipping take?
Orders usually take 1 to 2 days to process, plus a few more days to ship. Most orders arrive within 5 to 7 business days. You’ll get an email when...
Do you ship internationally?
While we don’t currently ship internationally or to U.S. territories, there are still ways to enjoy Nature Made® products outside the U.S. You may be able to find our products...

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